Privacy Policy

Effective Date: [26th January 2026]

Josh Zuker Consultancy (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a respectful, transparent, and secure manner. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Your name and contact details (email address, phone number)
Information shared during enquiries, consultations, or support sessions
Documents or background information you choose to provide for support purposes
Website enquiries or booking details

We only collect information that is reasonably necessary to provide our services.

2. How We Use Your Information

Your information is used solely to:

Respond to enquiries and communicate with you
Provide non-legal support services you request
Arrange consultations and manage bookings
Improve the quality and delivery of our services
Meet basic administrative, record-keeping, and legal obligations

We do not sell, rent, or trade your personal information.

3. Non-Legal Services Disclaimer

All services provided by Josh Zuker Consultancy are non-legal and based on lived experience only.

We do not provide legal advice, legal representation, legal review, or legal strategy.

Any information shared or discussed is for general support, preparation, organisation, and guidance only. Clients remain responsible for their own decisions and are encouraged to seek independent legal advice where required.

4. Disclosure of Information

Your personal information will not be disclosed to third parties unless:

You have given consent
It is required or authorised by law
It is necessary to protect the rights or safety of the client or others

We do not share information with courts, lawyers, or other professionals unless you explicitly request and authorise this.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and accessed only when necessary to provide services.

6. Access and Correction

You may request access to your personal information or request corrections if you believe it is inaccurate, incomplete, or out of date. Requests can be made using the contact details below.

7. Website and Communications

Our website may collect limited technical information (such as IP address or browser type) for basic analytics and functionality. This information is used only to improve website performance and user experience. Email, phone, and video communications are used solely for service delivery and support.

8. External Links

Our website may contain links to external websites or support services. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies separately.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page and take effect immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Josh Zuker Consultancy
Email: info@joshzukerconsultancy.com.au
Website: joshzukerconsultancy.com.au